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Privacy policy
The following data protection declaration applies to the offers made available at Loubiblu/www.loubiblu.com hereinafter referred to as “we, “us” or “site”.
It defines the principles according to which all personal data that we collect from you and/or that you make available to us are processed by us. We respect your privacy choices and understand your need to keep your personal information private. We are committed to safeguarding any and all information we collect from you when you make use of our products and website.
By using our website and products, you consent to the terms and condition of this policy declaration herein stated:
- Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
Device information
Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: shared only with our website provider, Shopify.
Order information
Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers) email address, and phone number.
Purpose of collection: To provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection: These are information collected from you.
Disclosure for a business purpose: This information is shared with our website provider, Shopify and people from our company that processes your order.
Customer support information
Personal Information collected: Name, email address, and any information specific to an order.
Purpose of collection: To provide customer support.
Source of collection: These are information collected from you.
Disclosure for a business purpose: We do not disclose this information to anyone.
Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.
- Sharing Personal Information
We only share your Personal Information with our website service provider, Shopify, in order to help us provide our services and fulfill our contracts with you, as described above. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
If ordered by a competent court or authority, we will share your personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
- Using Personal Information
We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
- Lawful Basis
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:
- Your consent;
- The performance of the contract between you and the Site;
- Compliance with our legal obligations;
- To protect your vital interests;
- For our legitimate interests, which do not override your fundamental rights and freedoms.
- Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
- Automatic Decision Making
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.
We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.
Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
Temporary denylist of credit cards associated with denylisted IP addresses. This deny list persists for a small number of days.
- Your rights
You have a right to exercise these rights, please contact us through the contact information below.
- You have the right to demand information from us at any time about the data stored about you, as well as its origin, recipients or categories of recipients to whom this data is passed on and the purpose of storage. provision of such information will be subject to the following:
- payment of a fee of CHF 25; and
- the supply of appropriate evidence of your identity such as a National Card or a photocopy of your passport certified by a notary plus an original copy of a utility bill showing your current address.
- We may withhold personal information that you request to the extent permitted by law.
- You may instruct us at any time not to process your personal information for marketing purposes.
- If you have given your consent to the use of data, you can revoke it at any time.
- All requests for information, requests for disclosure or objections to data processing should be sent by e-mail to stated below.
- International data transfers
Information that we collect may be stored, processed in, and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.
Information that we collect may be transferred and or processed in the UK which has a data protection laws equivalent to those in force in the European Economic Area
Our website is hosted on the Shopify’s platform. As such, your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper:https://help.shopify.com/en/manual/your-account/privacy/GDPR.
Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.
You expressly agree to the transfers of personal information described in this Section.
- Minors
The Site is not intended for individuals under the age of 16. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
- Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
We use the following cookies to optimize your experience on our Site and to provide our services.
COOKIES NECESSARY FOR THE FUNCTIONING OF THE STORE
|
Name |
Function |
|
_ab |
Used in connection with access to admin. |
|
_secure_session_id |
Used in connection with navigation through a storefront. |
|
Cart |
Used in connection with shopping cart. |
|
cart_sig |
Used in connection with checkout. |
|
cart_ts |
Used in connection with checkout. |
|
checkout_token |
Used in connection with checkout. |
|
secret |
Used in connection with checkout. |
|
secure_customer_sig |
Used in connection with customer login. |
|
storefront_digest |
Used in connection with customer login. |
|
_shopify_u |
Used to facilitate updating customer account information. |
REPORTING AND ANALYTICS
|
Name |
Function |
|
_tracking_consent |
Tracking preferences. |
|
_landing_page |
Track landing pages |
|
_orig_referrer |
Track landing pages |
|
_s |
Shopify analytics. |
|
_shopify_fs |
Shopify analytics. |
|
_shopify_s |
Shopify analytics. |
|
_shopify_sa_p |
Shopify analytics relating to marketing & referrals. |
|
_shopify_sa_t |
Shopify analytics relating to marketing & referrals. |
|
_shopify_y |
Shopify analytics. |
|
_y |
Shopify analytics. |
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section below.
DO NOT TRACK
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
- Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
- Payment methods
We do not collect, store, or have access to any payment data (e.g. credit / debit card details) related to your purchase. We may have access to limited personal data, such as your name, email address, and which products you purchased. Furthermore, we may use this data to contact you about your purchase, but only if you have given your consent to allow us to do so.
When you make a payment on our website,, your data is stored through Shopify and one of the payment service providers such as PayPal or STRIPE (Data protection and Privacy Policies links provided below):
.
- Use of PayPal as payment method
If payment is made via the payment service provider "PayPal", the payment will be processed by PayPal (Europe) S.àr.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg, subject to the PayPal Terms of Use, available at www.paypal.com.
The personal information provided to PayPal is usually first name, last name, address, phone number, IP address, email address, or other information necessary to process your order, as well as information related to your order, such as number of items, item number, invoice amount and taxes in percent, billing information, etc. The transmission of this data is necessary for the processing of your order. Paypal may also pass on the transmitted data to third parties (service providers, subcontractors or other affiliated companies) if this is necessary to fulfil the contractual obligations arising from your order or if the personal data is to be processed on behalf of Paypal.
Depending on the payment method selected via PayPal, e.g. invoice or direct debit, the personal data transmitted to PayPal will be transferred by PayPal to credit agencies. This transmission serves the identity and credit check with regard to the order you have placed. You can find out which credit agencies are involved and which data is generally collected, processed, stored and passed on by PayPal in the PayPal privacy policy at https://www.paypal.com/de/webapps/mpp/ua/privacy-full.
- Use of instant bank transfer by Stripe
If you pay by instant bank transfer, your bank details will not be stored by us, but will be encrypted using the "SSL" method and forwarded to the payment service provider StripePayments Europe Ltd, Block 4, Harcourt Centre, Harcourt Road, Dublin 2, Ireland and processed by Stripe. Stripe processes the following information:
With regard to all transactions
- the date of the transaction,
- monetary amount of the transaction.
- Status of the transaction (accepted/rejected)
For payment via SEPA:
- IBAN
- Name and first name of the account holder
The latest data protection information on Stripe and supplementary information is available on the website. If you have any questions about this privacy policy, please send a message tp privacy@stripe.com or to:
Stripe, Inc.
185 Berry Street, Suite 550
San Francisco, CA 94107, USA
- Email Policy
If you elect to communicate to us via email, we may retain the content of your communications, including your email address. These communications are afforded the same protection as laid out in this privacy policy.
All emails sent to us are confidential. We do not disclose, sell, transfer, or otherwise lease our email list to any third parties, nor will disclose our email list to any third party, except in cases stated in this privacy policy.
In compliance with the provisions of the US CAN-SPAM Act, all emails from Legally She Can will clearly state the sender’s name, clear and specific information as to how to contact us. Our emails will also provide specific instructions in case you wish to unsubscribe from our email list.
- Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
- Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at stephanie@loubiblu.com or by mail using the details provided below:
Loubiblu, Grundweg 9, Unterengstringen 8103, Switzerland
Last updated: 02.08.2021.